FREQUENTLY ASKED QUESTIONS

Whether you're shopping for a custom piece from our One of a Kind collection, an original Rock.Country.Moto apparel item, or something special from our Roadside Finds collection, we want your experience to be as enjoyable as the journey itself. 

Below are answers to some of the questions we receive most often...

*BEFORE YOU SHOP*

What makes Rock.Country.Moto different?

Rock.Country.Moto is built around individuality, craftsmanship, and timeless style. Our collections include One of a Kind customized pieces, original Rock.Country.Moto apparel, and carefully selected Roadside Finds that reflect the spirit of the brand. Every item is chosen with intention, and many are available in limited quantities or as a single piece. 

What is One of a Kind?

Our One of a Kind collection features individually customized pieces created by Rock.Country.Moto. Because each item is unique, no two are exactly alike. Once a piece is sold, it will not be recreated.

What are Roadside Finds?

Roadside Finds is a collection of carefully discovered pieces that complement the Rock.Country.Moto lifestyle. These may include vintage apparel, upcycled goods, unique accessories, limited-run products, or unexpected treasures we've found along the way. Many items are available in limited quantities or as a single piece.

Will sold-out items be restocked?

One of a Kind pieces and many Roadside Finds are unique or limited in availability and typically will not be restocked. Select Rock.Country.Moto branded apparel and merchandise may return in future collections, but availability will vary.

*FINDING THE RIGHT FIT*

Are men's and women's styles different?

Yes. Men's and women's garments are designed with different cuts and sizing. We recommend reviewing the sizing information provided on each product page to help you choose the best fit.

How do I know what size to order?

Whenever possible, sizing information or garment measurements are included with each product. If you're unsure which size is right for you, please contact us before placing your order. We're happy to help.

Are Roadside Finds new or pre-owned?

Roadside Finds may include both new and previously loved items. The condition of each piece will always be clearly described within the product listing.

*ORDERS AND SHIPPING*

How quickly will my order ship?

Most in-stock orders are processed and shipped within 2–5 business days. During new collection launches, holidays, or periods of high order volume, processing times may be slightly longer. Once your order ships, you'll receive a shipping confirmation email with tracking information.

Do you ship internationally?

At this time, Rock.Country.Moto ships within the United States only.

We hope to offer international shipping in the future. If that changes, we'll announce it on our website and social media channels.

*RETURNS*

Do you accept returns or exchanges?

Because many of our pieces are One of a Kind, limited-run, or individually selected, all sales are final. We do not accept returns or exchanges. If your order arrives damaged or you receive an incorrect item, please contact us promptly so we can make it right. For complete details, please refer to our Policies & Information page.

Still Have Questions?

We're Here to Help. If your question isn't answered here, please contact us at hello@rockcountrymoto.com, and we'll be happy to assist you.